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privacy

Beijing GEARX Limited is committed to protecting the privacy of its Users. We will not sell, rent, swap or authorize any third party to use your e-mail address or any information that personally identifies you without your permission, unless under penalty of law.

Personal Identification Information

GEARX may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our website, register on the website, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.

Online Order Information

GEARX will only use your provided registration information to contact you regarding orders placed on our website when necessary. We provide other services that require you to “opt in” such as mailing lists, listservs, newsletters, special offers by e-mail and contests. If you no longer wish to receive voluntary information then follow the “unsubscribe” instructions located near the bottom of such e-mails or included in the body of such information.

How We Use Collected Information

GEARX may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide help us respond to your customer service requests and support needs more efficiently. 
  • To personalize user experience
    GEARX may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website. 
  • To improve our website
    GEARX may use feedback you provide to improve our products and services. 
  • To send periodic emails
    GEARX may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information

GEARX adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Cookies

Our website may use “cookies” to enhance User experience, by using cookies on our website, we are able to determine how our customers navigate through our website. They also allow us to provide our customers with some personalized content. Cookies are small pieces of information known as alphanumeric identifiers that are stored by your browser on your computer‘s hard drive. Our cookies do not contain any personally identifying information. Cookies enable us to connect you with your information, such as your part search results and shopping basket contents. Most browsers are set to automatically accept cookies, however most browsers can be changed to refuse cookies. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

Sharing Your Personal Information

GEARX do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.